Benefits of Client Surveys
Benefits of Client Surveys
When was the last time that you contacted your client to ask about their experience with your agency? This valuable feedback can help you determine your agency priorities, understand what is of interest to them, and obtain valuable referrals.
Creating and sending surveys after a customer service request is also a great way to monitor your agency’s back office while ensuring your clients are happy and loyal.
Think about adding surveys to your ongoing client communications.
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